ANSWERS TO OUR MOST FREQUENTLY ASKED QUESTIONS
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Frequently Asked Questions
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Is this an insurance plan?
No, this is not an insurance plan. This plan provides you with discounted prices on a wide range of health care services and products; you will pay for services at the discounted price at the time services are received.
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Can I use the Shine Savings Plan when I max out on my insurance benefits or if a procedure is not covered through my insurance?
Yes, the Shine Savings Plan is a valuable way to help fill benefit gaps, providing additional savings after you've reached your annual maximum with your dental insurance plan. Once you exceed your maximum insurance benefits for the year, you can switch from your dental insurance to the Shine Savings Plan.
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How soon can I start using the plan?
You can start using the plan right away. Simply choose the effective date for the current month you are in when joining.
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Can the Shine Savings Plan be combined with other in-house promotions?
No, the Shine Savings Plan cannot be combined with any discounts, including in-house promotions and deals.
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Does the Shine Savings Plan renew automatically?
Yes, it will renew annually on the 1st of the effective month. You will receive a notice in the mail to remind you of the automatic renewal.
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How do I upgrade my plan level to add family members?
Please call Member Services at (833) 330-7215. You will be able to continue using the member ID card you received in the mail.
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How do I get an additional member ID card?
If you need additional cards for your household, or have lost your card, please call Member Services at (833) 330-7215.